Tuominen, The Baldrige Criteria for Educational Institutions - 2013-14

Revised to align with 2013-14 framework. In an international study involving 40 countries, Finland was judged the top country in learning in 2004 - 2009 (Pisa2). The book demonstrates development methods used in Finnish schools. The book makes it easier to involve the entire staff of the educational institute in launching development. Excellent educational institutions assess their own operations regularly and use this information to predict demands in their operating environment. This forms...