The study introduces activation as a concept that encompasses the choice and commissioning of partners to ve included in a supply net providing the service package to a customer. The study focuses on the activation process, its contents as well as its links to the network context of the main provider. Activation can be seen as an episode within the relationship between the main provider and the individual supply partner. It is considered an operational task that, however, is linked to the main provider's long-term network develompent.
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